Payment of compensation

In the event of a bankruptcy, the Debt Office and the receiver will inform all customers of the availablility of compensation under the investor compensation scheme.

You must file a claim for investor compensation with the Debt Office within one year of the day of the bankruptcy decision. If you do not file your claim in time, you are not eligible for compensation.

Calculation of compensation amounts

Your compensation is calculated based on the market value of the financial instruments in question at the time of bankruptcy.

When will compensation be paid?

When we receive your claim, we will investigate whether you are entitled to compensation. In complicated cases, the process may take a considerable amount of time. Once it is established that you are entitled to compensation, it will be paid no more than two weeks after our decision.